In some ways it can be seen as the Holy Grail of IT procurement – finding the all-in-one office solution that does it all, without complicated installation and management; just fire up and off you go. Of course, in reality – as an absolute – this is largely a pipe dream. But for the Small to Medium Business (SMB) especially, the benefits of an easily installed, lowmaintenance solution to their communications requirements – Internet, data and voice, secure and flexible enough to support their specific needs (dependent on their ISP, TelCo, Hosting company etc) – cannot be overvalued.
by Steve Broadhead
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