I am experiencing technical difficulties on the course.

May 14, 2019


  • some images on the course appeared blurred or low resolution
  • the video player shows a “privacy settings” message and asks you to log into Vimeo to view the video
  • the video player does not work at all
  • units are not loading properly

Please try the following first, if possible:

  • log in to your account using a different browser and see if the issues persist
  • try updating your browser
  • Clear your cookies
  • try changing your cookie/privacy settings

If the above solutions don't work, please contact us at [email protected]. If possible, attach screenshots of what you're seeing to the message.



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