When can get a refund?

May 14, 2019

According to our Terms and Conditions, there are only three possible options to issue a refund:

1) Non-delivery of the product.
2) Download and unzipping issues
3) Major defects.

Each option is described in detail on our terms and condition page: https://hakin9.org/terms-and-conditions/

The final decision about the refund is made by our representative after reviewing the evidence of defects.

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