Hakin9 :: Forum

I wish I had seen this post a month ago. I had ordered the combo kit Feb 14 and saw March 1st that it had been “shipped Feb 26” which was fine until I tried using the tracking number that was totally useless. Contacting customer support was a job in it self, accounting for time difference I tried calling between 9 – 5 India’s local time and getting live person was somewhat rare, emails were answered 3 days latter. My initial contact was for help on the tracking number and was at every contact that they see what the problem was and update me the next day. I would wait a couple of days and was “surprised” that I received nothing from “The secret of scamming”. That has been the routine for the last couple of weeks until I had a lengthy 4 minute phone conversation in which I was told that he would call the office to get a tech to active the “live chat”. The “live chat” was very helpful by stating “just wait 2 more days” which had been waiting 2 more days for the last 2 weeks for a legitimate tracking number. I called back after my “live chat” and stated that I was done and come March 15 my credit card company will deal with the scam.